Up-skill your library staff

Does your library staff have the confidence and skills needed in today’s dynamic library environment?

Proud2Know can help change your staff’s perceptions by providing them with additional communication skills, help raise more awareness about their users and provide them with other professional skills that will help them in their new tasks as embedded or liaison librarians.

Strategies and guides

Knowing your stakeholders and when and how to use them

Step-by-step guide on how to analyse the stakeholders related to your new project, policy or service at the planning stage and how to use that information in your future engagement and communication with them. For a free start, go here.


A step-by-step guide on how to define a business case
How to draw up a strong business case to make the case for your new library policy, project, service or other proposal
. Step-by-step guide (document).

A strategy for libraries to get up-skilled and up-to-date
How to quickly become an expert in a new topic for your library
. Step-by-step guide (document).

Workshops & trainings

Optimising library relations by gaining a deeper understanding of the breadth of library stakeholders.

A workshop to learn more about your stakeholders’ needs and concerns through stakeholder analyses and stakeholder management planning as a team. Making this part of your communication plan to help you develop more partnerships and get you the support you need faster.

Gaining a Better Understanding of your Researchers

A workshop to help embedded librarians obtain a deeper understanding of what they know and what they do not know about their user’s needs and perceptions, analysing their current approaches as a team.

Getting up-skilled and up-to-date together

A workshop on how to quickly acquire more expertise in a new library area, e.g. data management, GIS ….

Re-setting your Mind-Set Workshop for Embedded Librarians

A workshop to provide embedded librarians with a communication skill-set that gives them confidence and openness to make new things happen. Looking at limiting beliefs, interpretation and sharpening up on observation and listening skills.

Project Management Training

A project management training to up-skill your library’s project managers using Prince2 and 20 years of project management experience in the library and information sector.


If you’d like to hear more about any of the above products,
please contact Vanessa Proudman