KStineHansen”Vanessa turned out to be a powerhouse of good ideas and inspiration in terms of improving research support at the Copenhagen University Library.
She facilitated a workshop involving the Management and the different Coordinators of Research Support focussing on services within the areas of bibliometrics, scholarly communication & Open Access publishing, information literacy, data management and PhD courses for example. We came out stronger with a great catalogue of ideas and knowledge about our strategy for the future.”
Kira Stine Hansen, Head of Copenhagen University Library

“As part of a major reorganization of library services at the University of Toulouse Capitole, France, Vanessa’s experience has helped 1) to strengthen the new research support team, and 2) to help us better structure our service offer and to improve our relationships with our researchers. Vanessa’s dynamism, her high responsiveness and her understanding of the issues we face are invaluable to the direction of the library. I would like to thank Vanessa for her contribution to the improvement of our services.”
Bruno van Dooren, Director of Toulouse 1 Capitole University Documentation and Libraries

NJacobs“Vanessa helped us set up our participation in the EC-funded PASTEUR4OA project. Her systematic approach and deep knowledge of scholarly communications, and of EC project management, was invaluable in getting our involvement in the project off to an excellent start.”
Neil Jacobs, Head of Scholarly Communications Support, Jisc

“Vanessa drew up a new strategic plan for The Rotterdam Erasmus University and Erasmus Medical Center libraries in a short space of time. This was due to her excellent project management, communication skills and quick work. All stakeholders were involved. Her enthusiasm, knowledge and professionalism make her an outstanding partner in strategic planning and design.”
Gert Goris, Head of Scientific Information Services, Erasmus University Rotterdam.

“With the support of Proud2Know, my library’s team was able to get an in-depth knowledge of the interaction with our clients. We now know how to address our researchers more effectively.” See the blog post on the workshop here.
Oliver Obst, Librarian, Academic Medical Library, Muenster University, Germany.

“Vanessa’s enthusiasm, professionalism and outstanding networking and advocacy skills have been particularly valuable when collaborating with other libraries to improve information services.”

“Her workshops have consistently been well organised, thought through, and the events themselves have always been focussed and inspiring. They certainly weren’t just talking shops, but always delivered concrete useful results.”

“I would certainly recommend Vanessa as an outstanding programme manager and workshop leader.”

Jean Sykes, CIO, London School of Economics and Political Science

“Your strategic workshop was fantastic. You really listened to us, engaged with us and the concrete end results were the result of great team collaboration.”

Nadine Berger, Deputy Librarian, Vienna University of Economics and Business Library

“Excellent project management and communication skills with a true focus on quality. Vanessa can inspire people and is very committed to achieving defined goals. I would recommend Vanessa as either project manager or workshop leader.”

Hans Geleijnse, Former Director of Library and IT Services Tilburg University, and Past President of LIBER, the Association of European Research Libraries