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Tag Archives: users

10 steps to a library value proposition

Posted on May 13, 2015 by Vanessa Proudman

96783498Libraries are embracing new opportunities to help better serve its students, teachers and researchers. The starting point is not always by thoroughly analyzing your current users and analyzing the surrounding contexts together with a multi-disciplinary team that really … More


Posted in blog, Home, Uncategorized | Tagged business model, PhD, service development, user focus, user-centred, users, value

40 ways for libraries to create even more empathy with their researchers

Posted on November 19, 2014 by Vanessa Proudman

iStock_000011931148LargeIn a vastly dynamic changing digital research environment, it is critical to use empathy to gain a true understanding of our researchers. It also helps build further trust, appreciation and strong partnerships. This will in turn solidify opportunities … More


Posted in blog, Home | Tagged embedded librarian, empathy, outreach, users
 

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