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5 steps to better stakeholder management

Posted on February 21, 2017 by Vanessa Proudman

1.  Identify the stakeholders who will help you fulfil your goals

Who are the influencers and key players who can help you get things done, and who can prevent plans from being realised?

How are you supporting the … More


Posted in blog, Home, news | Tagged relationship management, stakeholder management, stakeholders

6 diagrams for academic library development

Posted on September 14, 2016 by Vanessa Proudman

bullseyejpgIf you are exploring a new idea, a common issue, or mapping out the core activities for the year, diagrams can help in your communication either during the process or as a final output.

Here are a … More


Posted in blog, Home, news | Tagged diagrams, library service development, team building, visualisation

5 unconventional ways for academic libraries to solve problems and generate new ideas

Posted on March 16, 2016 by Vanessa Proudman

iStock_000039241288_LargeRecently I attended an inspiring creative thinking workshop held by the HatRabbits brothers in Rotterdam.

I wanted to find other methods to help libraries solve stubborn problems or to help when generating new ideas.
After trying and … More


Posted in blog, Home, news | Tagged creative thinking, ideas, issues, problem solving

18 considerations before developing your next library service

Posted on November 11, 2015 by Vanessa Proudman

HiRes_TREEHaving a successful project or being inspired for a service idea at a conference is the fun and easy part. However, to come up with a service that really hits the spot with your users, one that they … More


Posted in blog, Home, news | Tagged library service, library service design, library service development

Over 50 library research data services

Posted on October 14, 2015 by Vanessa Proudman

iStock_000010506039Medium_WorldIf you are interested in further developing your data management support services, this overview might help you further.

It is based on looking at 100 academic libraries worldwide, i.e. on a Proud2Know benchmarking study maintained every 6 … More


Posted in blog, Home, news | Tagged academics, libraries, library, research data, services

15 steps to an academic library service model

Posted on June 17, 2015 by Vanessa Proudman

168271484In last month’s blog: 10 steps to a library value proposition, I looked at part of Alexander Osterwalder’s & Yves Pigner’s Business Model Canvas honing in on analysing library customer segments, pains and gains for a strong library … More


Posted in blog, Home, news, Uncategorized | Tagged BMC, business model, business model canvas, collaboration, innovation, library service, service development

10 reasons for expanding your information literacy services

Posted on April 15, 2015 by Vanessa Proudman

Emerging monarchInformation literacy has long been a core activity for academic libraries providing access to information and knowledge and facilitating its effective use. Information literacy has changed its form over recent years to address the newer challenges and opportunities … More


Posted in blog, Home, news, Uncategorized
 

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