Proud2Know Products

Library development documents and resources

Ten Elements to a Library Research Support Strategy

Ten considerations when planning your library’s service portfolio for your researchers
(based on a Proud2Know blog post)

LIBREVE: Library research support services worldwide

LIBREVE is a benchmarking and business (library) development product for library and information professionals. It brings together over 250 library service examples from across the world that focus on supporting researchers. Mind maps and link directories.

An overview of the trends and new gems in library research support services worldwide capturing lessons learnt from LIBREVE. Mind map. See also LIBREVE.

Making or breaking your library initiatives. Knowing your stakeholders and when and how to use them

How to analyse the stakeholders related to your new project, policy or service more thoroughly at the planning stage and how to use that information in your future engagement and communication with them. For a free start to this, go here. The complete Step-by-step guide (document), however, will tell you how to do this from A to Z or else see also the related workshop

Defining your library’s vision, mission, goals and objectives

How to define your library’s vision, mission, goals and objectives to help you achieve your ambitions. Getting the difference sharp to guide you on the path ahead. Document. See also Research support strategy workshop

A strategy for libraries to get up-skilled and up-to-date

How to quickly become an expert in a new topic for your library
. Step-by-step guide (document). See also the related workshop

A step-by-step guide on how to define a business case

How to draw up a strong business case to make the case for your new library policy, project, service or other proposal
. Step-by-step guide (document).

A Communications Plan for your Library / new programme or initiative

A communications plan for you based on stakeholder knowledge and needs, looking at products and services to meet your communication objectives

Library staff development: workshops & trainings

Optimising library relations by gaining a deeper understanding of the breadth of library stakeholders.

A workshop to learn more about your stakeholders’ needs and concerns through stakeholder analyses and stakeholder management planning as a team. Making this part of your communication plan to help you develop more partnerships and get you the support you need faster. See also Making or breaking your library initiatives document.

Developing a Research Support Strategy

A workshop to explore the elements necessary to form a solid research support strategy including user and service analyses and HR challenges. See also Defining your library’s mission, vision …


Improving your Library’s Research Support Service Offer
A workshop to explore a strategy to develop the research support service offering of your library including an analysis of current services, and looking at trends and examples from across the world. See also LIBREVE.

Gaining a Better Understanding of your Researchers

A workshop to help embedded librarians obtain a deeper understanding of what they know and what they do not know about their user’s needs and perceptions, analysing their current approaches as a team. See also Stakeholder document

Getting up-skilled and up-to-date together

A workshop on how to quickly acquire more expertise in a new library area, e.g. data management, GIS …. See also A strategy for libraries to get up-skilled …

Re-setting your Mind-Set Workshop for Embedded Librarians

A workshop to provide embedded librarians with a communication skill-set that gives them confidence and openness to make new things happen. Looking at limiting beliefs, interpretation and sharpening up on observation and listening skills.

Project Management Training

A project management training to up-skill your library’s project managers using Prince2 and 20 years of project management experience in the library and information sector.


If you’d like to hear more about any of the above products,
please contact Vanessa Proudman