Improving academic research support services is one of Proud2Know’s key areas of focus.
Proud2Know helps libraries identify new opportunities in the area of research support by looking at the local service offer, budget and infrastructure and combining this with worldwide experiences.
Products and services
Ten elements to a library research support strategy
Ten considerations when planning your library’s service portfolio for your researchers
(based on a Proud2Know blog post)
Improving your library’s research support service offer
A workshop to explore a strategy to develop the research support service offering of your library including an analysis of current services, and looking at trends and examples from across the world.
Gaining a better understanding of your researchers
A workshop to help embedded librarians obtain a deeper understanding of what they know and what they do not know about their user’s needs and perceptions, analysing their current approaches as a team.