22 ways to help you implement your library plans

  1. Proud2KnowCoveyMatrixUse a stakeholder analysis to see who could help you implement parts of the project, programme or service development that local staff cannot. Consider the roles and responsibilities of a new initiative together with your key stakeholders. Who might
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15 steps to an academic library service model

168271484In last month’s blog: 10 steps to a library value proposition, I looked at part of Alexander Osterwalder’s & Yves Pigner’s Business Model Canvas honing in on analysing library customer segments, pains and gains for a strong library … More


10 steps to a library value proposition

96783498Libraries are embracing new opportunities to help better serve its students, teachers and researchers. The starting point is not always by thoroughly analyzing your current users and analyzing the surrounding contexts together with a multi-disciplinary team that really … More


24 considerations when evaluating your library services

155291937_8Libraries are increasingly putting systematic systems in place to evaluate their services more effectively to help them save costs, measure performance, develop their programmes or to better understand their user needs. This list of 24 considerations comes from More