Twice a year I look at over 100 academic research institutions – mostly universities – and their research support offers. If you are thinking of expanding and/or improving on your current service offer, it can be useful to benchmark against … More
Find a mind map listing a variety of research performing organisation … More
Libraries are doing this through scholarly communication activities, including publishing; by helping improve the academic profile online through social media and academic … More
Recently I attended an inspiring creative thinking workshop held by the HatRabbits brothers in Rotterdam.
I wanted to find other methods to help libraries solve stubborn problems or to help when generating new ideas.
After trying and experimenting … More
They may help you gain more insight into a specific area, or highlight where you need to make strategic decisions be this for … More
The start of the year often sees the implementation of strategy in a bigger way. In this context, I will share 20 project management (PM) tips based on lessons learnt from my 20 years of managing international and … More
Having a successful project or being inspired for a service idea at a conference is the fun and easy part. However, to come up with a service that really hits the spot with your users, one that they … More
It is based on looking at 100 academic libraries worldwide, i.e. on a Proud2Know benchmarking study maintained every 6 months.
Special thanks also … More
You know the feeling, when it’s one of your regular departmental meetings and you think …groan, this could have more energy and be a bit more inspiring…. In that case, perhaps one of the following ideas taken from … More
- Use a stakeholder analysis to see who could help you implement parts of the project, programme or service development that local staff cannot. Consider the roles and responsibilities of a new initiative together with your key stakeholders. Who might
- “A library is a place where you can lose your innocence without losing your virginity.” Germaine Greer
- “An original idea. That
In last month’s blog: 10 steps to a library value proposition, I looked at part of Alexander Osterwalder’s & Yves Pigner’s Business Model Canvas honing in on analysing library customer segments, pains and gains for a strong library … More
Libraries are embracing new opportunities to help better serve its students, teachers and researchers. The starting point is not always by thoroughly analyzing your current users and analyzing the surrounding contexts together with a multi-disciplinary team that really … More
Information literacy has long been a core activity for academic libraries providing access to information and knowledge and facilitating its effective use. Information literacy has changed its form over recent years to address the newer challenges and opportunities … More
Making the case for your new opportunity
The Library has an idea for a new policy, new service, new project, new resource, or even re-organisation. Having a clear one or two-page business case will help you when discussing … More
Libraries are increasingly putting systematic systems in place to evaluate their services more effectively to help them save costs, measure performance, develop their programmes or to better understand their user needs. This list of 24 considerations comes from … More
As part of regular worldwide research into the research support service offer in academic institutions across the world in the spring and autumn of each year, I would like to share some of the trends that have been … More
If you’re looking for some light relief at the end of the year before Xmas, or if you’re looking for inspiration on how to market your research library, certain spaces or specific services in a different way … More
In a vastly dynamic changing digital research environment, it is critical to use empathy to gain a true understanding of our researchers. It also helps build further trust, appreciation and strong partnerships. This will in turn solidify opportunities … More